BotMan — chatbot and messaging automation service operated by OOO “BOTTEKH”
This page explains how to delete the data that BotMan stores, including data received from the messengers and
social networks connected to BotMan. Deletion is started by you and cannot be undone.
1. Disconnect a connected account
To stop BotMan from receiving data from a connected messenger or social network account, use either way:
In BotMan: sign in at app.botman.pro, open the
Channels section, choose the connected account and remove it.
On the platform itself: open the settings of your account, find BotMan in the list of
connected apps and websites and remove it.
After the account is disconnected, BotMan no longer receives its messages and comments and stops using the access
tokens issued for it.
Write from the email address your BotMan account is registered to, or state that address in the message.
The request is completed within 30 calendar days.
When the data is deleted, the support team sends a confirmation to the same email address.
In the BotMan mobile app you can also delete the account yourself: Settings → Delete account.
3. If you wrote to a business that uses BotMan
Businesses connect their accounts to BotMan to answer their customers. If you wrote to such an account and want
your data deleted, ask that business, or email support@botman.pro and
state the account you wrote to and your own username on the platform. The request is completed within 30
calendar days.
What is deleted
Account owner data: name, email address, phone number, user and device identifiers.
Profile data of connected accounts and the access tokens issued for them.